As a peer-to-peer support based organization, our volunteers are at the heart of everything we do. Our programs are led by trained volunteer facilitators and students who have experiential knowledge in grief and bereavement. Our programs are made possible through the passion, dedication, and skills of our volunteers.

How to Volunteer

There are a number of ways to volunteer with us. 



Volunteer Training

Our peer-to-peer support volunteers are all trained in our Grief Facilitator Training.


Volunteer Stories

Read How Some of our Volunteers are making a difference in our community. 


How to Volunteer

We are only recruiting Mission Ambassadors and Bilingual/Trilingual One-to-One Peer Supporters. 


Group Facilitation: We are currently only recruiting volunteer Group Facilitators who are 65+ in age. If you identify as other, please check back in the coming months to apply as our next facilitator training date will take place on Saturday, June 26th 2021. Applications will be accepted from Saturday, May 1st to Friday, June 12th 2021.


*Our Open and Closed Support Groups run on a weekly or semi-weekly basis in the evenings with 1-2 Facilitators leading each group.

Our Group Facilitators lead open and closed support groups for individuals who have experienced a loss through the death of a loved one; leading peer to peer support delivery with compassion and understanding in a non-judgmental environment.

  • Establish and maintain physical and emotional and social/cultural safety

  • Provide socio-emotional support and connect group members with additional resources

  • Promote, initiate and guide interactions that are characterized by equality and non-judgment

  • Role model in the expression of authentic emotion and respectful, empathetic interactions

  • Listen empathetically by giving your full attention to the speaker

  • Journey alongside members as they navigate their grief and mourn the loss of their loved one

  • Reassure group members of the individual nature of grief

  • Observe group members’ expressions and reactions

  • Identify, intervene and help to resolve conflict

  • Explore opportunities for growth and change


  • All facilitators must be 18 years of age or older

  • For the Closed Groups, we ask our Facilitators to commit to 8 weeks in order to provide group members with consistency

  • Having experienced a loss and being able to share that lived experience in a positive manner with group members is preferred

  • Be able to demonstrate the following traits: compassion, social inclusion, integrity, non-judgment, adaptability, self-disclosure, resiliency, and self-management

  • A Vulnerable Sector Police Check will be required prior to facilitating your first group

  • Applicants must commit to an online and in-class/virtual volunteer facilitator training if selected as a successful applicant

  • Please assess your self readiness prior to applying



Please Note: We do not currently need support in this area.

  • Directing phone calls and emails to appropriate staff

  • Reply to email and telephone inquiries in an empathetic and professional manner

  • Input client intake information into SalesForce (training provided)

  • Scheduling meetings and appointments in SalesForce (training provided)

  • Handle sensitive information in a confidential manner



  • High school diploma or equivalent

  • Telephone and typing skills

  • Excellent time management skills and ability to multi-task and prioritize work

  • Attention to detail and problem-solving skills

  • Excellent written and verbal communication skills

  • Strong organizational and planning skills


Road to Becoming a Volunteer

  1. Please complete our online Volunteer Application* (see below for how to save) and send the completed application along with your resume to *If interested in the "Bilingual One-to-One Peer Supporter" position, please note this in your application.

  2. While we appreciate all applicants, we will screen each submitted application to ensure that the skills and interests are best matched to our available volunteer roles. Only those selected for interviews will be contacted.

  3. Successful applicants will be invited to schedule a phone interview. This will help us to better get to know you and your goals.

  4. Afterward, we will send online training materials to successful interviewees. You will be required to complete this and send it to the Volunteer Coordinator within a designated time frame, prior to attending a full day of in-class/online training.

  5. Next, you will be required to attend a full day of in-class/online training, where you will learn about your role as a volunteer.

  6. Following, the Volunteer Coordinator will send the organizational policies and procedures, including health and safety policies and vulnerable sector reporting.

  7. After completing the volunteer training program, you will be required to submit a satisfactory Vulnerable Sector Check (completed within the past year). Contact the Volunteer Coordinator for a Vulnerable Sector Check letter if required.

  8. Your training will continue with shadowing and co-facilitating sessions (office support volunteers and PAC Members will be exempt).

  9. Congratulations! At the end of the training program, you will be awarded a certificate and will begin your role as a volunteer!


*To save the Application Form once filled, all you need to do is go to the top-right corner where the print icon is, click it and it will provide you with the option to: "Save as a PDF" next to where it says "Destination". This way, all of your answers are saved! We accept photos of the filled out form if unable to save and send. Please save your application file name as follows: First Name, Last Name, Volunteer Application, 20XX (e.g. John Smith Volunteer Application 2021)

We greatly appreciate your time and commitment as a volunteer and hope to schedule volunteer hours and tasks that benefit your work-life balance and personal goals. Contact with any questions or further inquiries.


Training is required for all volunteers at the Centre for Grief & Healing. This ensures that all volunteers gain a thorough understanding of organizational values and culture, along with adequately preparing for various volunteer responsibilities.


The following training is mandatory for all volunteer facilitators to complete:

  • 7.5 hours of on-line learning specific to Centre for Grief & Healing

  • 7.5 hours of in-class or virtual learning. *This includes a review of organizational policies & procedures specific to the Centre for Grief & Healing

  • 1-2 peer support group shadow sessions

  • 1 co-lead of a peer support group session

      *Must have a minimum of 4 co-leads to lead a session solo



  • Existing volunteers will be offered ongoing training opportunities annually

  • Optional monthly Zoom volunteer check-ins are held at the end of every month to chat, ask questions, get feedback, and stay updated

  • Volunteer Engagement Nights will be held quarterly; volunteers must attend at least one volunteer engagement night per year

  • The ‘Topic of the Night’ for the volunteer engagement nights are derived from initial training components. *These discussions will serve as ‘refresher’ training for all our volunteers


Volunteer Facilitator Training


The Centre for Grief & Healing

Bereaved Families of Ontario - Halton/Peel is a registered non-profit charitable organization offering compassion and care for individuals dealing with the death of a loved one.  

Registered Charity #118803667RR0001


T: 905-848-4337


A: 33 City Centre Drive

Suite 610

Mississauga, ON L5B 2N5




Thank you to our generous funders for supporting us:

OTF Logo.gif
Region of Peel 2018 Logo.png
CFM Logo.png

© 2023 All Rights Reserved. Created by the Centre For Grief & Healing

Bereaved Families of Ontario - Halton / Peel