Telesupport works the same as in-person support; except it's done by way of phone or virtual support. It is designed as a quick way to: connect and support individuals processing the impacts of grief and bereavement, obtain community resources, learn coping strategies, and much more.
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Telesupport is accessible and overcomes barriers that may preclude individuals from seeking support. For example, individuals living in rural or remote areas where there is no transit or support services can benefit from the accessibility of Telesupport.
Those who are physically or mentally unable to leave their home can also easily access Telesupport with little inconvenience. Individuals who have visual and hearing impairments can also benefit from said support.
Telesupport allows you to mitigate worry about transportation or rushing from work. Having to drive long distances and taking significant time out of a busy schedule to seek support can be a burden on many who need it.
Since individuals are able to receive Telesupport just about anywhere, you can often schedule your sessions for times that are more convenient for you. Telesupport is a simple and comfortable process where you can access it from the comfort of your own home.
There's always a possibility someone may miss a full or part of a session for a reason beyond their control, such as a traffic jam or a car accident.
Similarly, unavailable child-care, long working hours and day-to-day errands may push one's decision to seek support; making it feel almost impossible to schedule timely appointments. For individuals who have or may experience the above, Telesupport may seem like a reasonable option.
Even though a client-peer support worker relationship is considered a highly confidential one, some individuals may not feel comfortable examining their thoughts, feelings, and fears in face-to-face interaction. Telesupport provides anonymity and convenience. When it comes to expressing how you feel and think, you can write, talk, send instant messages, and communicate in real-time with a peer support worker.