Registered Charity #118803667RR0001

INTAKE FORM
Please carefully review and consider the following prior to completing and submitting our intake form. If this is an emergency, please call 911 or visit your nearest emergency department.
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For the best experience, we recommend completing this form on a computer or laptop, as it is easier to navigate. However, it can still be completed on a mobile device if needed. If you experience any issues, please contact us.
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If completing this form is not accessible to you, please call us or email us, and we will be happy to assist you by completing the intake over the phone.
Catchment Areas
Our catchment areas are Ontario, specifically Halton/Peel regions. Please visit our FAQ page for more information if you do not reside in Halton/Peel prior to completing this form.
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Support Provided
We offer peer-based support rather than counselling, therapy, or crisis intervention. Our services are grounded in shared experience, compassionate listening, and community connection. If you’d like to learn more about how peer support differs from clinical support, or if you're unsure whether peer support is the right fit for you, please visit our FAQ page or complete our quick self-assessment by clicking here. If you are seeking counselling or therapy, you can explore options through PsychologyToday. For immediate emotional or crisis support, please click here for resources.
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Following Up With You
After receiving your submission, a member of the organization will contact you within 10 business days (with exception of statutory holidays and office closures) to schedule your initial session with a staff member, a volunteer, or a student. Please ensure you check your Junk and Spam folders as our initial email is often sent there first. Note we are not open during the last two weeks of December for our annual closure (December 19 - January 2, 2025).
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Children, Youth, and Minors
If you are completing an intake for someone under the age of 16, please scroll down to complete our Minor Grief Support Intake Form.
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Referral Information for Professionals
If you are looking to refer a client to our services, or if you would like your client to access our support, please review our Referral Pathway (CLICK HERE) before proceeding. This document provides essential details about our services, referral criteria, and intake process. We require client consent before accepting any referral or intake form completed on their behalf. Please ensure your client has agreed to participate in our services prior to submission.
